LTL invoice disputes for shippers
Before you pay that corrected freight bill, check it.
A carrier re-measured your pallet and the invoice went up. Sometimes they are right. Enter your numbers and theirs, and see in a minute whether the correction holds up and what to send back if it does not.
Corrected freight bill
Carrier measured 48 x 40 x 72. At 1,440 lb that is 9.0 lb/cu ft: class 100 on the scale, not 125.
Why this exists
Density decides the class now. That makes corrections checkable.
Since July 19, 2025, most LTL commodities are classed on a 13-step density scale: pounds per cubic foot in, class out. A carrier's dimensioner measures your pallet at the dock, and if its numbers differ from your bill of lading, the invoice is corrected and an inspection fee is added.
The useful part is that the arithmetic is public. If the billed class does not follow from the measured weight and dimensions, or the measured height is a foot taller than anything you shipped, you can show it. Large shippers have audit firms doing this on every invoice. Small shippers mostly pay.
Clawback does the checking for shippers who do not have a freight audit department.
The free audit
Send the invoices. Get back a list of what to dispute.
01
Upload
Corrected invoices, the matching BOLs, and inspection certificates if you have them. PDFs, scans, phone photos or a spreadsheet export all work.
02
We check every line
Density and class math, reweigh deltas, accessorials that do not match the BOL, duplicate PROs, and how many days remain to contest each bill.
03
You get a report
Each invoice marked dispute, borderline or pay, with the dollar amount, the reason in one line, and a letter drafted for the ones worth sending.
Pricing
The audit is free. You only pay if we recover money for you.
Audit report
$0
Up to 25 invoices per request
- Every invoice checked against its BOL
- Dispute, borderline or pay, with the amount at stake
- Drafted dispute letters you send yourself
- Deadline for each bill
Done-for-you disputes
25%
of what is credited back. Nothing if nothing is recovered.
- We file each dispute with the carrier and follow it up
- Monthly statement of filed, won and lost
- A BOL review so the same correction stops recurring
We are taking a small first group of shippers. Tick the box on the audit form to be considered.
Ask for early accessGuides
Do it yourself
Everything we check, written down.
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A ten-minute dock routine that prevents most LTL reclasses
Most corrections start with the bill of lading. A short measuring, weighing and photo routine that makes the invoice match the quote.
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How to audit LTL accessorial charges
The extra charges that appear after the quote, what triggers each one, and the document that proves or disproves it.
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How to dispute an LTL reweigh or reclass
The step-by-step process: what to check first, what to ask the carrier for, what to send, and when to let it go.
Questions
Fair things to ask
Who is doing the review?
The line-by-line checking is done by an AI system (Anthropic's Claude) working from a written audit playbook built by a product leader with long experience in LTL pricing and shipping software. During the beta, a person reads every report before it is sent. Findings show their arithmetic so you can verify them. More on how we work.
Is the correction usually wrong?
No, and we will tell you when it is right. Many corrections come from a BOL that understated weight or left off the pallet. The report separates the ones worth disputing from the ones to pay and fix at the source.
What if I ship through a broker or 3PL?
Then the carrier's bill goes to them and they rebill you. The checking is the same, but the dispute goes through your 3PL, and their terms set the deadline. The report will say so.
What happens to my documents?
They are stored privately, used only to produce your audit, and deleted on request. We do not sell or share shipment data. See the privacy page.
Is this legal advice?
No. It is invoice review. For a contested claim of real size, talk to a transportation attorney.